Welcome to your journey to trace your missing money !
What is unclaimed money or funds
These are funds or money from bank accounts, stale cheques, shares, investments, refunds, superannuation or life insurance policies that have not been accessed or claimed for a certain period.
This normally happens when people change address and cannot be traced by the institutions holding the money or funds.
Our goal is to assist and guide an applicant in successfully navigating through the processes and reclaiming the money owed to them.
Three easy steps to start a search for your unclaimed money. Quick scans at only $25.00
Basic steps for Unclaimed Money
Step 1 - Just a quick scan by Surname to search a potential match
Step 2 - A more detailed enquiry by Surname, Initials, and the money holding Institution (Bank or Financial House)
Step 3 - This is the detailed process to claim your money as identified in Step 2
Di Que Consulting Solutions
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Individuals: Refunds of Unclaimed Money or Funds.
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We operate on a remote basis however we can attend on-site meetings and represent individuals.
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We do not share a customer's Personal Private Information and do not use any information for marketing purposes.
About Us
We offer access to highly skilled and qualified Professionals with over 30 years local and international experience.
Services are available for fixed terms, specific assignment or on an ad-hoc basis.
Our aim is to be dynamic, keeping things simple and easy to understand. We work together and with our clients, rather than a one-sided approach.
We actually do the work and find the solutions.
Our Services
Individuals:
- Tracing and refunding of Unclaimed Money
Contact details:
Address
Catherine Hill Bay NSW 2281, Australia
Phone
+61279010369
Unclaimed Money: Documentation
When completing your documentation you must use the ID or OTN number as per our correspondence.
You can expect to receive all or some of the following documents from us:
a) Power of Attorney
b) Confirmation of your current or past Australian details
c) Statutory Declaration / Affidavit / Statement under Oath
d) Confirmation of our banking details for the initial basic search cost
e) Whatever the relevant Regulators, Entities or Companies may request - we can assist you with these and guide and inform you accordingly.
You can download, complete and then return the documents as attachments, by return email.
Cost and Fee structure for Unclaimed Money
QUICK SCAN
A quick scan costs $25.00 and is payable upfront. With this scan we search for your surname and initials.
Results are normally within 48 business hours.
- Note: You can do the quick scan yourself, and its free. We are happy to then further assist with the documentation, next steps and comprehensive process.
BASIC SEARCH
The cost for a basic search is $78.00 and is payable upfront. This covers searches with all relevant Entities and Companies across Australia, and could require more details to confirm a positive match.
Results are normally within 5 business days.
COMPREHENSIVE PROCESS
Once our (or your) initial search confirmed a positive match and you elect to continue with us, we charge a processing fee.
This processing fee is the greater of $200.00 or 10% of the successfully claimed amount and will be deducted at the end. In this case there is nothing to be paid upfront.
If you paid any of the initial searches ($25.00 or $78.00) these will be deducted from this processing fee.
This comprehensive process can take up to 3 months.
Amounts are in AUD and are individually charged not cumulative.
Biography
Founder: Joe Dique
Certified Insurance Professional and Fellow of the Australian and New Zealand Institute of Insurance and Finance [ANZIIF]
Extensive experience in risk management, regulatory governance, and dispute resolution.
Developing and executing comprehensive risk assessments, integrating regulatory changes, and managing complex claims and disputes.
Strong establishments of governance frameworks, enhancement of operational controls through detailed analysis and reporting, and ensuring adherence to compliance regulations, codes and standards.
Adept at engaging stakeholders, delivering clear communication, solving complex problems, leading teams with strategic management skills and negotiation, effectively resolving high-pressure situations and driving optimal outcomes.
Frequently Asked Questions
1 ) Enter your Full name/s and Surname, plus email address on any of our Contact pages.
2 ) We will commence various searches across all Entities and Companies in Australia. This initial once-off search costs are either $25.00 or $78.00 (AUD) and payable upfront (See our Costs and Fees page).
3 ) Once all searches are done, we will contact you by return email, sharing the results.
4 ) If there is a positive match, we will also share the detailed preparation steps, documentation and expected timeframes to process the claim for a refund.
5 ) The fee to complete a detailed refund process is the greater of $200.00 or 10% of the final claimed amount. This fee is only payable upon us successfully claiming the money. Our initial search fees are deducted from this fee.
For Individuals we mainly search for lost money or funds.
There are more details on our website, however also feel free to Contact Us with any general questions
Australian Eastern Standard Time:
Monday to Friday Office 8am - 5 pm
Mobile 0402782170 [24/7]
Please refer to the basic steps in our FAQ's. Please note that we will do all the work and will also work in conjunction with you when we need to obtain the supporting material.
It must be noted that this can be a lengthy process.
We are a registered Australian Business, under Australian Business Number: ABN 65107743660
Our records and accounts are under strict governance, and audited annually.
We will never share customers personal private information for any marketing purposes.
Always prepare yourself and validate information on websites such as:
<https://www.scamwatch.gov.au/>
Tracing money is normally quick, up to a maximum of 2 business days, however claiming it could on average take three months. Normally the delays are from the customers side as they need to provide some historical information.
At the end it is all worth it.
Should the claimable amount be less that $200.00 (AUD) we are prepared to give guidance on what process to follow.
The short answer is unfortunately "No", however we can guarantee that we will search all entities and companies relevant, as it is in your as well as our interest.
You can call us, on our landline or mobile (cellphone), text message, email or write to us at our PO Box address.
You will find the details on our Contact Us page.
No, in fact many people actually left Australia some time ago and are therefore not aware of the money owed to them.
No, we will never request your credit card details.
We will only accept banking details at your request, and only in cases where a refund is due to you and you can not or do not want to receive a bank guaranteed cheque.
Yes, you certainly can and we are happy to share and educate you on the detailed steps.
There might be a minimal costs for printing or sharing of commercial sensitive documentation.
Like many other things in life, people simply elect to leave it in the hands of those more experienced.
We strongly rely on Word-of-Mouth as a referral. We also believe in recognition - so, if you refer someone, and we confirmed a positive claim (in other words money claimable for that person), then we will immediately refund your initial search fee regardless of the outcome of that person's claim.